Privacy Notice

Effective Date: 12 September 2025
Contact Email: info@awtt.co.uk

Arthur Way There Travel is a small, independent taxi service. We are committed to respecting your privacy and ensuring your personal information is handled responsibly.

How We Communicate

We only communicate with customers via:

  • WhatsApp
  • Jotform
  • Facebook Messenger
  • Phone (calls or texts)
  • Email

We do not operate a booking app or online account system.

What Data We Collect

We collect only the information necessary to arrange your journey, such as:

  • Your name (if provided)
  • Pickup and drop-off locations
  • Contact number or messaging handle

This information is used solely to provide the taxi service you’ve requested.

What We Don’t Do

  • We do not store customer records or maintain a database
  • We do not share your information with third parties
  • We do not use your data for marketing or profiling

Once your journey is complete, your details are not retained beyond what’s naturally stored in messaging apps or call logs.

Third-Party Platforms

Please note that WhatsApp, Jotform, Facebook, and your mobile provider may process your data according to their own privacy policies. We recommend reviewing those platforms’ terms if you have concerns.

GDPR Compliance

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR). Although we do not actively store or process customer data, we are committed to handling any personal information lawfully, fairly, and transparently.

If you contact us and provide personal data, you have the right to:

  • Request access to the information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled

We will respond to any data-related requests promptly and in accordance with our legal obligations.

Contact Us

If you have any questions about how your information is handled, or wish to exercise your data rights, please contact us at:
Email: info@awtt.co.uk